People in Wales are the most satisfied with their energy suppliers, while Londoners are the least content with their deals.
That’s according to a new survey from consumer group Which?, which asked 8,397 energy customers across the country to rate how happy they were with their energy firm.
Around 43% of energy customers in Wales said they are very satisfied, compared to only 30% in the capital.
Across the country overall, slightly more than a third of energy customers said they’re very satisfied with their current energy firm – despite this, 55% have recently switched.
This was more common among homeowners than renters, with around 61% of homeowners having switched, compared with four-in-10 tenants.
The most common reason given for changing supplier was to find a cheaper deal (79%), followed by seeking better customer service (31%).
Alex Neill, Managing Director of Home Products and Services at Which?, said: “With only a third of energy customers are very satisfied with their provider, suppliers should be doing more to give their customers a fair deal and good customer service.
“With a number of the big energy companies pumping up their prices in the recent weeks, energy customers should look to switch suppliers wherever they are in the country. Whether a homeowner or a tenant, by switching people could potentially save up to £398 a year.”